Privacy Policy

Last Updated: October 2025

Welcome to POSApt (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website https://www.posapt.co.uk, use our POS system, or interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using our website immediately.

1. Who We Are

POSApt provides Android-based Point of Sale (POS) systems and related business management tools to retailers, cafés, and restaurants across the UK.

Data Controller:
POSApt Ltd
Email: support@posapt.co.uk
Address: [Insert registered business address in the UK]

For any data protection queries, you can reach us at the above email address.

2. Information We Collect

We collect and process personal and business data to provide and improve our services.

a. Personal Information

When you register or contact us, we may collect:

  • Full name
  • Business name
  • Email address
  • Telephone number
  • Postal address
  • Payment or billing details (processed via third-party payment providers)

b. Business & Transactional Data

If you use our POS system, we may process:

  • Transaction records
  • Inventory data
  • Staff performance logs
  • Customer information (e.g., loyalty or order details)

c. Technical Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device information and operating system
  • Pages visited, time spent, and referring URLs

d. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyse usage trends
  • Personalise user experience

You can manage or disable cookies via your browser settings.

3. How We Use Your Information

We process your information lawfully under the UK GDPR for the following purposes:

  • To provide and maintain our services
  • To manage your account and process payments
  • To respond to your enquiries and support requests
  • To send service updates and promotional communications (with your consent)
  • To improve our website, products, and customer experience
  • To comply with legal obligations and prevent fraud

Legal bases for processing: performance of a contract; legitimate interests; legal obligation; consent (for marketing communications).

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service providers (e.g., hosting, analytics, payment processors)
  • Business partners (e.g., EFTPOS or payment integration providers)
  • Professional advisers (lawyers, accountants, auditors)
  • Authorities where required by law

All third parties we work with are bound by confidentiality and data protection obligations in compliance with UK GDPR.

5. Data Transfers Outside the UK

If your data is transferred outside the UK (for example, to service providers in other countries), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) — to protect your personal data.

6. Data Security

We implement technical and organisational measures to secure your information from unauthorised access, loss, misuse, or alteration. Payment data is handled by PCI-DSS compliant payment providers and never stored on our servers.

7. Data Retention

We keep your data only as long as necessary for the purposes for which it was collected, or to comply with legal, tax, or regulatory requirements.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us at support@posapt.co.uk. We aim to respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk/.

9. Marketing Communications

We may send you marketing materials about POSApt products or updates if you’ve opted in. You can unsubscribe at any time by clicking “Unsubscribe” in our emails or contacting us directly.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before sharing personal data.

11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect operational or legal changes. The revised policy will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
POSApt Ltd
Email: support@posapt.co.uk
Website: https://www.posapt.co.uk
Address: [Insert full business address in the UK]