Terms & Conditions

Last Updated: October 2025

Welcome to POSApt (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website https://www.posapt.co.uk, our Point of Sale (POS) software, and all related services (collectively, the “Services”). By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

1. About Us

POSApt Ltd
Registered in the United Kingdom
Email: support@posapt.co.uk
Website: https://www.posapt.co.uk
Registered Address: [Insert full UK business address]
POSApt provides Android-based Point of Sale (POS) software and related tools to businesses across the UK.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old;
  • Be authorised to act on behalf of a business entity (if applicable);
  • Provide accurate and complete information during registration; and
  • Agree to these Terms in full.

3. Our Services

POSApt offers POS software solutions designed for retail, café, and hospitality businesses. Our Services may include:

  • Cloud-based POS software and mobile apps
  • Data analytics and reporting tools
  • Integration with payment providers (e.g., EFTPOS)
  • Customer support and training

Some features or integrations may require separate agreements or fees.

4. Account Registration and Security

When you create a POSApt account, you agree to:

  • Provide accurate, current, and complete information;
  • Keep your login credentials secure and confidential;
  • Notify us immediately if you suspect unauthorised access to your account.

You are responsible for all activities under your account unless you can demonstrate that your account was compromised without your fault.

5. Subscription, Payment, and Renewal

a. Fees
Our Services may be offered on a subscription basis. All fees, billing periods, and payment methods are displayed during registration or checkout.

b. Payment Processing
Payments are handled securely via third-party providers. POSApt does not store card details on its servers.

c. Auto-Renewal
Unless otherwise stated, subscriptions automatically renew at the end of each billing cycle. You may cancel renewal anytime before the next billing date.

d. Late or Failed Payment
If payment fails, we may suspend or terminate access to your Services until the outstanding balance is cleared.

6. Use of the Services

You agree to use our Services lawfully and in accordance with these Terms. You must not:

  • Copy, modify, or reverse engineer any part of our software;
  • Use the Services for fraudulent, unlawful, or unauthorised purposes;
  • Upload or transmit malware or harmful code;
  • Infringe any third-party rights; or
  • Share or resell your account access without permission.

We reserve the right to suspend or terminate your account for breach of these Terms.

7. Software Licence

POSApt grants you a limited, non-exclusive, non-transferable licence to use our software and apps solely for your internal business purposes. This licence does not permit resale, distribution, or public hosting of our software.

8. Third-Party Integrations

Our POS software may integrate with third-party products or services (e.g., EFTPOS or accounting platforms). We are responsible for ensuring the POS integrates correctly, but we are not responsible for errors or downtime caused by third-party systems. Users must contact the third-party provider directly for support regarding their hardware or service issues.

9. Intellectual Property

All intellectual property rights in the POSApt software, content, trademarks, and website materials remain the property of POSApt Ltd or its licensors. You may not reproduce, modify, or distribute any part of our materials without written consent.

10. Data Protection and Privacy

We handle your personal data in accordance with the UK GDPR and Data Protection Act 2018. Please review our Privacy Policy for details on how we collect and process information.

11. Service Availability

We aim to ensure continuous access to our Services, but we cannot guarantee uninterrupted operation. We may temporarily suspend Services for maintenance, updates, or technical reasons. We are not liable for downtime caused by internet outages, third-party failures, or events beyond our control.

12. Limitation of Liability

To the fullest extent permitted by law:

  • POSApt will not be liable for indirect, incidental, or consequential damages, including loss of profits or data.
  • Our total liability for any claim arising from your use of our Services shall not exceed the total fees paid by you in the 12 months preceding the claim.

Nothing in these Terms limits liability for death, personal injury, or fraud caused by our negligence.

13. Termination

You may terminate your account at any time by contacting us at support@posapt.co.uk.

We may suspend or terminate access to our Services if you:

  • Breach these Terms;
  • Fail to pay fees when due; or
  • Engage in illegal or harmful activities using our platform.

Termination does not affect any outstanding payment obligations.

14. Changes to These Terms

We may update or modify these Terms occasionally to reflect service changes or legal updates. The latest version will always be available on our website with a revised “Last Updated” date. Continued use of the Services after updates means you accept the new Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have questions about these Terms or our Services, please contact:
POSApt Ltd
Email: support@posapt.co.uk
Website: https://www.posapt.co.uk
Address: [Insert full UK address]