Online Ordering
System

The POSApt Online Ordering System allows your customers to place orders directly from your website or by scanning a QR code at the table or on promotional materials. Orders are instantly sent to your POSApt POS, ensuring that your kitchen or bar receives them in real time. This eliminates manual entry, reduces mistakes, and streamlines your operations while providing a smooth, modern ordering experience for your customers.

Yes. POSApt supports flexible options including home delivery, in-store pickup, and scheduled pickup for future orders. You can set delivery zones, adjust preparation times, and even set specific time slots for pickups. This flexibility allows your business to serve more customers efficiently while keeping your kitchen organized and reducing wait times.

Absolutely. With POSApt, you can add menu modifiers and customisable options for each dish. Customers can select sizes, add extras, remove ingredients, or choose meal add-ons directly from the online ordering interface. This not only improves customer satisfaction by giving them exactly what they want but also reduces mistakes and ensures your staff can prepare orders accurately.

POSApt Online Ordering supports multiple secure payment methods including credit/debit cards, mobile wallets like Apple Pay or Google Pay, and pay-on-pickup options. The system ensures that all transactions are encrypted and secure, providing peace of mind for both your customers and your business. Payments are automatically recorded in your POSApt POS, simplifying accounting and reconciliation.

No. POSApt Online Ordering is designed to work exclusively with POSApt POS. This dedicated integration ensures that orders flow directly and seamlessly from your online system to your POS, reducing errors and simplifying staff workflow. Attempting to connect with other POS systems is not supported, which guarantees smooth operation and consistent performance.

Yes. POSApt allows you to create promotions, discounts, combo deals, and loyalty rewards that are fully integrated with your online ordering system. You can automatically apply discounts at checkout, offer points for repeat customers, or run special campaigns during holidays or events. These tools help boost customer retention, increase average order value, and make marketing campaigns easier to manage.

Yes. POSApt sends real-time order alerts to your POS and, if configured, to staff devices. Every new order is immediately visible in the system, so your team can start preparing it without delay. This reduces missed orders, speeds up service, and helps maintain a smooth workflow during peak hours, ensuring your customers are always satisfied.

Yes. POSApt provides real-time order tracking, showing customers exactly where their order is in the preparation process—from received, to in the kitchen, to ready-for-pickup or out-for-delivery. This transparency reduces customer inquiries, builds trust, and enhances the overall dining or delivery experience, making your business appear modern and reliable.